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    Please allow us 1-5days for the process of your order.You will receive notification email after order shipped.

    We ship anywhere in the world,so it varies by your country and not all of our product dispatched from the same warehouse. It may take from 10 - 35 business days on average. This is highly dependent on the customs and import process in your country. Please note during the holiday season that the time may be longer.

    Most products is fulfilled from our warehouses in China with few items from other countries including United States. So, sometimes your order may come in different packages.

    Below is the most typical time for your reference(e Packet):

    USA: Between 10 - 15 days average

    Canada: Between 10 - 30 days average

    Europe: Between 10 - 30 days average

    Australia: Between 10 - 40 days average

    All Others: Between 20- 60 days average

     

    For giveaway product,product will be fulfilled by China Post AIr Mail.It takes around 30days to USA and Europe,and 45days to other countries.

     

    If you don't receive your order after 40days,feel free to contact us at customerservice@puppyyou.com.

     

    Most products is fullfilled from our warehouses in China with few items from other countries including United States. So, sometimes your order may come in different packages